Thank you for using Ebsher. Your trust means a lot to us, and we are committed to protecting the privacy and security of your personal information. The information you share helps us deliver a seamless and secure healthcare experience. This Privacy Policy explains how we collect, use, and safeguard your information across all our services.
The terms "Ebsher", "we", or "us" refer to the platform and operating company. The terms "User", "you", or "your" refer to any individual accessing or using the Ebsher website, app, or services. This Privacy Policy works together with our Terms of Use to govern your use of the platform.
When you visit Ebsher, we automatically collect information such as your IP address, browser type, time zone, device type, and cookies. We also track the pages or profiles you visit, your search queries, and how you interact with the site or app.
When registering, booking an appointment, or subscribing to updates, we may collect:
Name
Phone number
Date of birth
Address
If you complete a payment, your card details may be securely transmitted to our payment processor. We do not store your credit card or financial information on our servers.
You can manage or delete your data at any time via your account settings, or unsubscribe from emails using links in any marketing message.
When you book appointments or consult with practitioners, we may process health-related information provided by you to facilitate medical services. This data is handled with enhanced security protocols.
We use your data to:
Fulfill bookings and appointments
Communicate with you
Prevent fraud and abuse
Provide personalized content or promotions based on your preferences
We may use aggregated data to improve platform performance and understand user behavior, such as through analytics or campaign tracking.
We comply with applicable healthcare data protection laws to ensure the confidentiality of patient information.
Our systems are scanned regularly for vulnerabilities. We use tools such as web application firewalls to block unauthorized access.
All sensitive data is transmitted via SSL and encrypted. Only authorized personnel can access your data, and all systems are protected with multi-factor authentication.
Our infrastructure is hosted with providers certified under high standards
Only employees with designated roles may access user data.
We store your data for as long as it is necessary to provide you services or comply with legal obligations.
Users can delete their account and all associated data directly within the App settings. Once deleted, this action is irreversible. Or you may request to delete your personal information at any time by contacting us or via your account settings.
Cookies are small text files stored on your browser to enhance your user experience and personalize content.
We use cookies for:
Session tracking
Analytics
Personalized offers
Improving site functionality
You can disable cookies in your browser settings, but this may affect site functionality.
We share your information with the healthcare providers (doctors/clinics) you choose to interact with on the platform to ensure proper care and appointment fulfillment. We do not sell or rent your personal data. We may share data with service providers (e.g., payment gateways, email tools) who are bound to confidentiality.
We may share your data when required by law or to protect the rights and safety of Ebsher and its users.
Ebsher may link to third-party sites or services. We are not responsible for their privacy practices and encourage you to review their policies separately.
You have the right to:
Access your data
Correct inaccurate or outdated information
Request deletion
Withdraw consent
Object to specific uses of your data
To exercise any of these rights, please contact us through your account or our support email.
Please refer to our Terms of Use for disclaimers and liability limitations.
By using Ebsher, you consent to the practices described in this Privacy Policy. We may update this Policy periodically, and changes will be posted on this page with a revision date.
If you have any questions or requests related to privacy, contact us at:
hello@ebsher.com